CISCO UCCX or ShoreTel ECC - Script to close queue on demand!
If you manage a
This cheat sheet takes a look at the Asking a claller if they wouold like to be called back rather than wait on the phone, is the minimum daily adult...
If you manage a
This cheat sheet takes a look at the
Asking a claller if they wouold like to be called back rather than wait on the phone, is the minimum daily adult requirement for callĀ ...
We have done a bunch of locator
If you really want to annoy folks while they are on hold, play the estimated wait time. Better yet, tell them how many folks are inĀ ...
How to write
How to configure
Script
If you need to quickly create a new CSQ in your
Looking where to find more information on
How to use Session Variables to pass information between
I show you how to use the
Do you need to quickly deploy a